Shipping Information

Delivery options

• Standard — free
  Delivery in 1–2 business days within Germany.
• Express — € 6.95
  Order by 11:00 for same-day dispatch, otherwise next business day. Free above € 200 order value.
• Member Express — € 2.99
  Express becomes the default shipping for active members.

Destinations

We currently ship to 18 destinations across the EU, EEA and the UK. The full list is shown as a dropdown at checkout — orders to any other country cannot be placed.

Deutschland · Österreich · Schweiz · Belgien · Tschechien · Dänemark · Spanien · Finnland · Frankreich · Vereinigtes Königreich · Irland · Italien · Luxemburg · Niederlande · Norwegen · Polen · Portugal · Schweden

Processing & tracking

Orders placed before 11:00 (Mon–Fri) are dispatched the same business day where possible. Once handed over to the carrier, you receive a tracking link by email.

Duties & taxes

Prices include VAT where applicable. Orders to destinations outside the EU may be subject to additional customs duties or import taxes payable by the recipient.

Delivery delays

Delivery estimates are indicative and not guaranteed unless expressly agreed in writing. Times may vary during peak periods or due to carrier conditions outside of our control. We are happy to help with any issue — please contact hello@heybeauty.life.